Amazon Eyes 20,000 Pairs of Smart Glasses for Delivery Drivers by 2027

Amazon sees a long road ahead for smart delivery glasses.

The company said it plans to deploy 5,000 pairs of smart delivery glasses this year, with the goal of expanding that number to more than 20,000 by the end of 2027.

The announcement sparks privacy concerns and questions about its broader plan for the data they capture. However, Amazon said its goal is to improve the experience of the delivery driver, who currently relies on a handheld device to confirm addresses, check delivery instructions and snap proof-of-delivery photos.

First unveiled to the public in October 2025, the glasses are described as an innovative tool that can provide delivery drivers with relevant information such as navigation and delivery instructions, all within their field of view. More than 300 delivery service partners and hundreds of Amazon drivers have already used the glasses. “The feedback has been strong,” the company said.

Amazon said the process begins when the driver parks their van. A small display inside the glasses activates automatically, showing the number of packages assigned to that stop and allowing drivers to verify each one by scanning the barcode on its label. The glasses can also flag potential issues, such as the presence of a pet or a package being delivered to the wrong address.

Amazon said wearing the glasses is optional for drivers. Each pair also comes with a dedicated privacy switch that turns off the camera, allowing drivers to disable it during bathroom breaks, lunch or other personal time.

It remains to be seen how consumers feel about the smart glasses, which could raise concerns about constant surveillance despite Amazon’s assurances that privacy is respected.

Amazon said the camera only captures still images, not video or audio. It also does not capture images while drivers are between stops. Each image is automatically anonymized, with potentially identifying information, like faces and license plates, detected and blurred.

The blurred images are then encrypted and accessible to “a limited number of people who need them to improve the delivery experience and reduce delivery errors,” Amazon said. The images are also automatically deleted after a short period.